Important Considerations before Choosing a Towing Service Company

1 September 2016
 Categories: , Blog


Consider this scenario: You are driving along late at night, all alone, and you suddenly get a mechanical problem that you cannot seem to fix. At that point, you will need to have a reliable towing service provider to get you out of there as soon as possible. 

Towing companies can be literal lifesavers in such situations so it is crucial to choose the right company. So here are a few things you must consider while making that decision.

Service Area

Find out which companies provide towing services within your normal commute route. If you tend to travel on the road, find a company that has a wider reach to the areas you frequently travel to. This is important because it will determine how quickly the towing service team can get to you. You can then narrow your search to companies that can get to you in the shortest amount of time in case of an emergency.

Working Hours

Emergencies are never scheduled so you should choose a company that provides towing services 24 hours a day, 7 days a week. That way, you can rest assured that you will get the help you need regardless of the day or time.


Before choosing your towing company, check with your vehicle's insurance provider to see if they have a list of approved towing companies that you can choose from. This has a major advantage of relieving you from paying out of pocket for the towing services as your insurance company should sort it out.

Payment options

If your vehicle insurance policy does not include towing services, then you should find out what kind of payment options the towing company takes. Choose the companies with the most payment options because you cannot be sure of what you may have on you in terms of payment options during an emergency.

Cost estimates

Whether it is you or your insurance company that will be paying for the towing services, you need to know how much it will cost. While you may not get an exact figure, the towing company should give you cost estimates that can help you decide whether you can afford their services or not.

Experience and Reputation

These are some of the most important things to examine about a towing company. You should find out how long they have been in the towing service industry because, more often than not, more experience means better service in terms of quality and reliability. The company's reputation is also important and you can find out about this through referrals from friends, relatives, and colleagues at work. They should be able to refer some good towing companies that they have personally worked with and enjoyed their services.